Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Winsford | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Winsford collects, uses, and safeguards your data when you use our online pharmacy weight loss clinic services.

Who We Are

Pharmacy Weight Loss Winsford is a GPhC registered online pharmacy (GPhC No. 9012511) serving patients in Winsford and across the UK. We operate as a data controller under UK GDPR and the Data Protection Act 2018. We take our legal and ethical obligations regarding your personal data seriously.

What Data We Collect

When you use our services, we may collect the following types of personal and health-related information:

Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, weight, BMI, current medications, and any other clinical information provided through our consultation forms.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Account information: Login credentials and order history if you register with us.
Technical data: IP address, browser type, and pages visited, collected automatically when you use our website.

How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatment through our pharmacist-led consultation process.
To dispense and deliver approved medications, with delivery typically completed within 1 working day of pharmacist approval.
To maintain accurate clinical and dispensing records as required by GPhC standards and UK law.
To communicate with you regarding your order, treatment, and any follow-up care.
To process payments and manage your account securely.
To comply with our legal and regulatory obligations as a registered pharmacy.

Our lawful basis for processing health data is the provision of healthcare services. Other personal data is processed on the basis of contractual necessity and legitimate interests.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Necessary for the website to function correctly, including maintaining your session and securing the checkout process.
Analytical cookies: Help us understand how visitors use our website so we can improve it. This data is anonymised where possible.
Marketing cookies: Used only where you have given explicit consent, to provide relevant information about our services.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only in the following limited circumstances:

Delivery providers: Your name and delivery address are shared with our courier partners solely to fulfil your order.
Payment processors: Secure third-party payment providers process your billing information on our behalf.
Clinical referrals: If required for your safety, relevant health information may be shared with your GP or other healthcare professionals.
Legal obligations: We may disclose data to regulatory authorities, including the GPhC or law enforcement, where required by law.

All third-party partners are required to handle your data in accordance with UK GDPR and our data processing agreements.

Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance. Payment and transactional records are kept for six years for accounting and legal purposes. We securely delete or anonymise data once the applicable retention period has expired.

Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data transmissions on our website are encrypted using SSL technology.

Your Privacy Rights

Under UK data protection law, you have rights in relation to your personal data. These include the right to access the information we hold about you, the right to have inaccurate data corrected, and the right to request deletion of your data in certain circumstances. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us using the details below and we will respond promptly.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your information, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Winsford
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect any changes in legislation or our practices.